Tag Archives: remediation

F-Secure Radar ticketing

I personally don’t use ticketing systems integrated in VM solutions. I think it’s hard to explain IT guys why they should use yet another ticketing system for patching tasks only additionally to their main Jira or whatever they use (see “Vulnerability scanners: a view from the vendor and end user side“).

But I assume that for some companies this feature may be useful or even critical.

Anyway, it’s always nice to see how the vendor works with vulnerability data to get some ideas for own ticketing procedures (see “VM Remediation using external task tracking systems“).

In F-Secure Radar you can create tickets at “Vulnerabilities” tabs. Here is the a whole list of detected vulnerabilities (filtered by CVSS > 8 by default).

F-Secure Ticketing

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SteelCloud ConfigOS

Sometimes LinkiedIn shows me an interesting advertising. For example, today I watched a  recorded demo of SteelCloud ConfigOS. It is a proprietary tool that performs automated DISA STIGs compliance checking for RHEL or Windows  and provides automated remediation.

Well, as it works automatically, it  won’t make custom SELinux configuration for you, for example. In the other hand, this software is for the US military and related organizations, where everything should be highly standardized.

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VM Remediation using external task tracking systems

In previous post I have briefly reviewed built-in remediation capabilities of vulnerability management systems. Continuing the theme, today I want to share some basic concepts how vulnerability remediation can be managed using external task tracking systems (Jira, TFS, Testrack, etc).

Jira Vulnerability Management ticket

Pros: it makes possible to implement any logic of remediation/patch management process.
Cons: you should make it by yourself; scripting skills and API knowledge required.

Tickets in buit-in remediation systems are usually assigned per host or per vulnerability. However, for large size networks making “one vulnerability on one host – one ticket” quickly become impractical. With universal task trackers we can do it in a different ways. I find it most convenient to make tickets on principle “one category of vulnerabilities, one ip range, one scanning iteration – one ticket”.
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Remediation capabilities of Vulnerability Management products

Vulnerability scanning and vulnerability management. This terms are often used synonymously. However, most top security vendors and institutions, express an opinion, that vulnerability management is a more complex process that includes vulnerability scanning (vulnerability assessment in general), remediation and some other stages, like asset management and risk assessment.

Vulnerability Management Lifecycle

Remediation in most cases, does not mean that the vulnerability management product automatically tries to patch vulnerable system, but rather provide functionality to control remediation process. In other words, it contains a built-in task tracker, where security administrators could assign tickets (manually or automatically) on system administrators to patch or reconfigure vulnerable systems. For example, such functionality is implemented in Tenable Security Center and Qualys Cloud Suite.

NB: In most cases, but there are exceptions, as ERPScan, Secpod Saner or ConfigOS. This solutions can actually update vulnerable systems automatically.

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